Privacy Policy
AdvisorArch, Inc.
Privacy Notice
Click on the links below to jump to the corresponding section of this Privacy Notice.
SECTION 1: PURPOSE AND SCOPE OF THIS PRIVACY NOTICE
SECTION 2: TYPES OF PERSONAL INFORMATION WE COLLECT AND PROCESS
SECTION 3: HOW WE COLLECT YOUR PERSONAL INFORMATION
SECTION 4: HOW WE USE YOUR PERSONAL INFORMATION
SECTION 5: HOW LONG WE KEEP YOUR PERSONAL INFORMATION
SECTION 6: SHARING YOUR PERSONAL INFORMATION
SECTION 7: DATA SECURITY
SECTION 8: LEGAL BASIS FOR PROCESSING
SECTION 9: YOUR PRIVACY AND DATA PROTECTION RIGHTS
SECTION 10: THIRD PARTY LINKS AND SERVICES
SECTION 11: PERSONAL INFORMATION OF MINORS
SECTION 12: UPDATES TO THIS PRIVACY NOTICE
SECTION 13: HOW TO CONTACT US
SECTION 14: COOKIES AND SIMILAR TECHNOLOGIES
SECTION 15: CALIFORNIA CONSUMER PRIVACY STATEMENT
SECTION 1: PURPOSE AND SCOPE OF THIS PRIVACY NOTICE
This Privacy Notice sets out how we process your personal information through, and in connection with, this website and other websites we operate (“Sites”). “We”, “us” and “our” in this Privacy Notice refer to AdvisorArch, Inc., the company responsible for the collection of your personal information in connection with our Sites.
This Privacy Notice is intended to assist you in making informed decisions when using our Sites. Please ensure you read and understand this Privacy Notice. It sets out the types of personal information we obtain through the Sites, how we may use such personal information, with whom we may share it and the choices you may have regarding our use of that personal information. It also describes the measures we take to safeguard your personal information and how you can contact us.
Data controller
Depending on where you reside and where relevant legislation applies, we act as the “data controller” of your personal information which we collect in connection with our Sites. This means that we determine the purposes and means of processing your personal information. To contact us, please see the section of this Privacy Noticed entitled “How to Contact Us”.
California
If you are a California consumer, please see the section of this Privacy Notice entitled “California Consumer Privacy Statement”.
SECTION 2: TYPES OF PERSONAL INFORMATION WE COLLECT AND PROCESS
We may collect or obtain the following types of personal information through or in connection with our Sites:
- Identity and Contact Information, such as first name, last name, delivery address, billing address, email address, phone number, and social media handle.
- Behavioural Information, such as your browsing activity obtained through the use of cookies, pixel tags and other similar technologies, information about when your current or previous sessions started, and details about any services you viewed through our Sites.
- Technical Information, such as IP address, browser type and operating system, geolocation, to ensure we are showing you the correct notices and information, and any other unique numbers assigned to a device.
- Marketing and Communications Information, such as your marketing preferences, service communication preferences.
- Information you provide to us, such as personal information provided via email correspondence or that you decide to provide on or through our Sites e.g., via a contact form.
SECTION 3: HOW WE COLLECT YOUR PERSONAL INFORMATION
We may collect or obtain your personal information in the following ways:
- Personal information you voluntarily provide to us. You may give us your personal information directly, for example, when you inquire about our services through our Sites.
- Personal information we collect using cookies and other similar technologies. When you access and use our Sites, we collect certain behavioural and technical data. We collect this personal information by using cookies and other similar technologies.
- Personal information received from third parties. We may receive personal information about you from third parties such as affiliated entities and analytics providers so that we can provide our Sites.
SECTION 4: HOW WE USE YOUR PERSONAL INFORMATION
We may collect or obtain your personal information in the following ways:
- verifying your identity and respond to your inquiries, including requests regarding our products and services;
- administering our Sites including providing various website functionality to you and diagnosing and resolving technical and service problems;
- operating, evaluating, and improving our business, such as developing new products and services, managing our communications, determining the effectiveness of our sales, marketing and advertising, analyzing and improving our business, products and services and Sites, and performing accounting, auditing, billing, reconciliation and collection activities;
- carrying out requests made by you to us;
- investigating or settle inquiries or disputes;
- comply with any applicable law, court order, other judicial process, the requirements of a regulator, relevant industry standards and our policies;
- protect against, identify and prevent fraud, cyber security breaches, and other criminal activities, claims and other liabilities;
- protect the rights, property or safety of us or third parties, including our other clients and users of the Site; and
- additional purposes from time to time as otherwise required or permitted by law.
We may combine or aggregate any of the information we collect through our Website for any of these purposes.
SECTION 6: SHARING YOUR PERSONAL INFORMATION
We only share personal information where we are legally permitted to do so. When we share personal information with others, we put appropriate safeguards and security arrangements in place to protect the personal information shared and to comply with our data protection, confidentiality and security standards and obligations.
Subject to the above, we may share your personal information with third parties, as set out below. This list is non-exhaustive and there may be circumstances where we need to share personal information with additional third parties:
- Third parties who perform services on our behalf, such as, web applications, data processing and IT services. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
- Law enforcement or other government and regulatory agencies and bodies, if we are required to do so by law or legal process, based on a lawful disclosure request, or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
- Auditors, lawyers, accountants and other professional advisers, as required by, and in accordance with, applicable law or regulation.
Affiliates, service providers, advisors, and other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition, or sale of all or a portion of our assets
SECTION 7: DATA SECURITY
We strive to maintain reasonable administrative, technical, and physical safeguards designed to safeguard the information we collect. Please note that due to the inherent open nature of the Internet, we cannot guarantee that all information will be free from unauthorized access by third parties, such as hackers, and by accessing or using our Sites, you accept this risk
SECTION 8: LEGAL BASIS FOR PROCESSING
Depending on where you reside and where relevant legislation applies, we may require a legal basis to process your personal information. In such cases, we will rely on one of the following legal bases:
- Consent: where you have granted your consent for us to process your personal data for one or more purposes (e.g., for certain forms of marketing or for using non-essential cookies).
- Contract: where it is necessary for us to perform a contract with you or to take steps at your request to enter into a contract with you (e.g., because you are interested in our services).
- Legitimate interests: where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests (e.g., to improve our website and services). We may rely on one or more legitimate interests, including:
- Administering and improving our business and Sites, including providing access to our Sites
- Security purposes (e.g., to ensure the security of our Sites)
- Responding to enquiries and other correspondence from you
- Providing our Sites and other services in an efficient and effective manner
- Direct marketing and other promotional purposes
- Assisting public authorities
- Enforcing our legal or contractual rights
- Facilitating business transactions
- Legal obligation: in order to comply with a legal obligation to which we are subject (e.g., if we receive a court order to disclose your personal information).
SECTION 9: YOUR PRIVACY AND DATA PROTECTION RIGHTS
Depending on where you reside and where relevant legislation applies, you may have the following rights in relation to the personal information we hold about you under certain circumstances:
- Right to Access. To obtain the confirmation that we process personal information about you, to access and obtain copies of the information, as well as information relating to the processing we carry out.
- Right to Rectify. To request your personal information be updated or corrected where appropriate.
- Right to Delete. To request your personal information be deleted, where appropriate.
- Right to Restrict Processing. To request that we restrict the processing of your personal information in some circumstances, such as where you contest the accuracy of the personal information, while we investigate your concern.
- Right to Data Portability. To receive your personal information in a commonly used electronic format, including that we transfer your personal information in that format directly to another person.
- Right to Object. To object to certain types of processing, such as, direct marketing, profiling, and for purposes of scientific or historical research and statistics.
- Right to Withdraw Consent. To withdraw your consent at any time when the processing relies upon consent (such withdrawal shall not affect the lawfulness of our processing of your personal information based on consent before its withdrawal).
- Right to complain to a supervisory authority or other regulator. You may have the right to lodge a complaint with a supervisory authority or other regulator, for example in the country in which you reside, place of work or where the alleged infringement took place. We ask that you contact us in the first instance to attempt to resolve your complaint before you complain to a supervisory authority or regulator.
To exercise any of these rights, you may contact us at service@advisorarch.com. You can exercise your right to complain to the regulator by contacting them via contact details indicated on their website.
SECTION 10: THIRD PARTY LINKS AND SERVICES
Our Sites may contain links to third party websites and services. Please remember that when you use a link to go from our Sites to another website or you request a service from a third party, this Privacy Notice no longer applies to these third-party websites and third-party service providers.
Our Sites may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Sites, we are doing so merely as an accommodation and, like you, are relying upon those third-party services to operate properly and fairly.
SECTION 11: PERSONAL INFORMATION OF MINORS
Our Sites are not intended for use by, or targeted at, minors (individuals under the age of 18) and we do not knowingly collect personal information of minors. If we discover that we are holding the personal information of a minor, we will delete that information as soon as possible. If you are a parent or legal guardian of a minor, please contact us if you have reason to believe that such minor may have submitted their personal information to us.
SECTION 12: UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice will be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Sites to notify you of any significant changes to our Privacy Notice and indicate at the top of the Privacy Notice when it was most recently updated.
SECTION 13: HOW TO CONTACT US
If you have questions about this Privacy Notice or would like to exercise your privacy or data protection rights, please contact us by email at service@advisorarch.com or write to us at:
AdvisorArch, INC.
Suite 530
Union Square Drive
New Hope, PA 18938
SECTION 14: COOKIES AND SIMILAR TECHNOLOGIES
When you visit our Sites, we may collect certain information by automated means, such as cookies, web beacons and similar technologies.
What are cookies and similar technologies?
Cookies are very small text files or pieces of code, which often include a unique identifier. When you visit a website, the website will request to store this text file on your device in order to remember information about you, such as your language preference or login information. Other information gathered through cookies may include the date and time of visits and how you are using the particular website.
We may also use similar technologies to cookies known as “web beacons”, “pixels” or “tags”. These technologies do a similar job to cookies, allowing website operators to count page views and understand how visitors interact with and respond to certain content on a webpage.
We use “first party cookies” and “third party cookies” in connection with our Sites. First party cookies are cookies placed by us to collect information about you. Third party cookies are cookies placed by third party website operators. Information about you collected by those third-party cookies will be shared with the relevant third party.
You should be aware that applications you use to access our Sites, such as your website browser, may also place cookies on your device when visiting our Sites, or other websites. An example of this would be where you sign into Google Chrome using a Google Account. We do not have control over these third-party cookies, so you will need to manage these cookies in the settings of the relevant applications.
What types of cookies do we use?
We may use one or more of the following types of cookies on our Sites:
Essential Cookies – Essential cookies are those cookies which a website could not operate without. Essential cookies include cookies such as login cookies and shopping cart cookies.
Functionality Cookies – These cookies recognise you when you return to a website, remember your preferences and provide enhanced, more personalised and other non-essential features.
Analytics/Performance Cookies – Analytics cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are most popular. This information is generally used to improve the website and the way visitors are able to move around it.
How long do cookies last?
All cookies have expiration dates that determine how long they stay in your browser:
Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then expire (and are automatically erased) whenever you close your browser.
Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie. Persistent cookies stay in your browser until they reach their individual expiry date, or until you manually delete them (see section below).
How do I refuse, block, or delete cookies?
There are various ways that you can manage your cookie preferences, but please be aware that in order to use some parts of our Sites you will need to allow certain essential or functional cookies. If you block or subsequently delete those cookies, some aspects of our Sites may not work properly, and you may not be able to access all or part of our Sites. You can block the use of cookies generally (not just in respect of our Sites) by activating the relevant settings in your browser.
To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means. For more details on cookies and similar technologies and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies.
SECTION 15: CALIFORNIA CONSUMER PRIVACY STATEMENT
If you are a California consumer, click here to read our California Consumer Privacy Statement
